Effective Date: July 6, 2016
SKIO complies with the Personal Information Protection and Electronic Documents Act and the Personal Information Protection Act (British Columbia) (the “Applicable Privacy Legislation”). The Applicable Privacy Legislation regulates the way private sector organizations operating in Canada may collect, use, keep, secure and disclose personal information. “Personal Information” means information about an identifiable individual, including an individual’s name, home address, telephone number, social insurance number and gender. Personal information does not include information that would enable an individual to be contacted at a place of business, for example an employee’s name, position or title, business telephone number, or business address. We will only collect, use or disclose personal information in accordance with Applicable Privacy Legislation. To learn more about the Applicable Privacy Legislation please visit http://www.priv.gc.ca/leg_c/leg_c_p_e.asp or https://www.oipc.bc.ca/about/legislation.aspx.
II. INFORMATION COLLECTION AND USE PRACTICES
A. What Basic Information Does SKIO Collect?
We typically collect personal information that you provide to us on a voluntary basis, and you may visit areas on the Site without choosing to do so. However, in order to use or access certain portions of the Site, you will be required to create an account by providing us your email address and legal name (an “Account”). You might also desire to contact our customer support team via emailing us at email@example.com. In contacting customer support, you might be requested to provide additional information beyond your email address, including your name, full address and phone number for identification and contact purposes.
We may provide you with the option of logging onto or accessing the Site using other social media platforms and online services, including Facebook, Google, Twitter and SoundCloud (the “Third Party Platforms”). If you choose to log in using a Third Party Platform or connect your Third Party Platform account with your SKIO Account, you agree to share certain information related to your account on these Third Party Platforms with SKIO, including your name, email address, contacts/friends list and other information contained on your Third Party Platform accounts or profiles.
For users who have a fan page on a Third Party Platform (an “Artist Page”), logging into the Site using a Third Party Platform or connecting your SKIO account to that Third Party Platform account will grant us access to information available on your Artist Page, including the number of followers you have and analytic information about your fan base.
You may disconnect your Third Party Platform accounts from your SKIO Account at any time through functionality provided by the Site or through functionality provided by the relevant Third Party Platforms. If you do so, we will no longer be able to access information about you from these Third Party Platforms.
B. What Does SKIO Do With Collected Information?
(1) PERSONAL INFORMATION. We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us, to comply with the law or as otherwise described in this Policy. Your personal information will be used by SKIO to provide direct invoicing to you for additional membership services and fees. We may use your personal information to verify your identity or to check your qualifications and title to copyright, to manage your Account and Site experience, to inform you of any changes to the Site, or to send you additional information about SKIO.
(2) ANALYTICAL INFORMATION. We use two different types of analytical information, social media harvesting and internal analytics, to improve your overall experience with the Site and to analyze the Site traffic. Social media harvesting of the fan databases enables members that have registered for the service to view their own fan databases and the fan databases of others in order to better tailor strategic marketing to meet each member’s own needs. This also enables members to more accurately identify and reach particular social and geographical demographics. Our internal analytics include logging the number of views and clicks on the Site and analyzing the usage patterns of Site users. These services enable SKIO to individualize and create a unique experience for each user of the Site.
We may use anonymous IP addresses to help diagnose problems with our servers, to administer the Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
(3) THIRD PARTY PLATFORM INFORMATION. We may use information obtained from Third Party Platforms to improve your experience using the Site and improve Site functionality. This includes analyzing your usage patterns in regard to the Site and its features, as well as providing you with notifications regarding your Account and our services through email or instant messaging.
(4) ARTIST PAGE INFORMATION. We may make certain data and information from your Artist Page, including the number of fans or followers you have and analytic information about your fan base, publicly available on the Site. We may also use this information to improve Site functionality and analyze usage patterns by Site users.
SKIO has security measures in place to ensure the safekeeping of your personal information. However, no network can be 100% guaranteed. To this extent, we cannot represent nor warrant the safety of any information provided to us. Additionally, SKIO cannot represent nor warrant the safety of any personal information as disclosed between artists and members.
IV. WEBSITE AREAS BEYOND OUR CONTROL
The Site may contain links to other websites. If you choose to visit other websites or link your Account to other social media platforms, we are not responsible for the privacy practices or content of those other websites. You are advised to review the privacy policies at those websites to confirm that you understand and agree with their policies before sharing your information.
V. SERVICE PROVIDERS
Please also note that SKIO uses Amazon Cloud Solutions (“Amazon”) as a service provider. To the extent that SKIO uses Amazon as a service provider, some of your personal information may be stored in servers outside of Canada, including but not limited to the United States. Any personal information stored in these servers will be subject to the legislation and privacy laws applicable in such jurisdictions.
VI. CONTACT INFORMATION AND POLICY UPDATES
A. Contacting Us
If you have any questions about this Policy, our practices regarding your personal information related to the Site, or if you would like to have us remove your information from our database and deactivate your Account, please contact us at firstname.lastname@example.org.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or amend it by emailing our Privacy Officer at email@example.com. We will respond to your request to access within 30 business days. Please note that the deletion of your data will lead to the termination of your Account and applicable services. However, also note that when you delete your Account, we may retain your Account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.
If you wish to subscribe to our newsletter(s), we will use your Account name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org.
C. Updates and Changes
We may update this privacy statement to reflect any changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.